- Beverage and Bar Supplies
- Cleaning and Hygiene
- Clothing, Aprons and Footwear
- Commercial Kitchen Machines
- Consumables
- Drinkware
- Furniture and Hotel Supplies
- Kitchenware and Knives
- Refrigeration and Ice Machines
- Tableware and Counter Service
ChefSquare.com.au –
seller terms and conditions
CHEFSQUARE.COM.AU AND
ITS SUB-DOMAINS (INCLUDING MARKETPLACE.CHEFSQUARE.COM.AU) (COLLECTIVELY, THE
“SITE”) IS AN ONLINE PLATFORM OWNED AND OPERATED BY APLUS TECH PTY LTD, ABN 18 646
072 068 (“CHEFSQUARE”/”US”/”WE”). THE SITE PROVIDES AN ONLINE MARKETPLACE,
WHERE SELLERS (“SELLERS”/ “YOU”) CAN SELL THEIR GOODS OR SERVICES (“PRODUCTS”)
OR VOUCHERS (DEFINED BELOW) TO USERS OF THE SITE (“USERS”).
PLEASE READ THE
FOLLOWING TERMS & CONDITIONS (“SELLER TERMS AND CONDITIONS”) CAREFULLY
BEFORE USING THE SITE. THESE TERMS & CONDITIONS, TOGETHER WITH ANY SELLER
APPLICATION FORM AGREED BETWEEN THE PARTIES AND THE SLA (DEFINED BELOW), FORMS
THE WHOLE OF THE AGREEMENT BETWEEN CHEFSQUARE AND EACH SELLER.
YOU, AS A SELLER,
ELECT TO USE THE SITE TO PROMOTE AND SELL YOUR PRODUCTS OR VOUCHERS ON THE
BASIS OF THESE SELLER TERMS AND CONDITIONS AND BY PROMOTING OR SELLING YOUR
PRODUCTS OR VOUCHERS ON THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ
AND UNDERSTOOD THESE SELLER TERMS AND CONDTIONS AND THAT YOU ARE BOUND BY THEM.
IF YOU DO NOT AGREE, YOU MUST CEASE ALL USE OF THE SITE.
CHEFSQUARE RESERVES
THE RIGHT TO CHANGE THESE SELLER TERMS AND CONDITIONS FROM TIME TO TIME, AND
ANY UPDATED OR AMENDED SELLER TERMS AND CONDITIONS WILL APPLY TO YOUR USE OF
THE SITE FROM THE DATE ON WHICH THE NEW VERSION IS PUBLISHED ON THE SITE. IT IS
YOUR RESPONSIBILITY TO READ AND UNDERSTAND THESE SELLER TERMS AND CONDITIONS,
AND TO REVIEW ANY UPDATED VERSION OF THESE SELLER TERMS AND CONDITIONS WHEN
THEY BECOME AVAILABLE. IF YOU DO NOT AGREE TO AN UPDATED VERSION OF THESE
SELLER TERMS AND CONDITIONS THEN YOUR SOLE REMEDY IS TO TERMINATE YOUR ACCOUNT
AND CEASE LISTING YOUR PRODUCTS AND VOUCHERS FOR SALE ON THE SITE.
1. SELLER
REPRESENTATIONS
1.1 You represent and
warrant to us that:
(a) you are at least
18 years of age;
(b) you possess the
legal right and ability to enter into a legally binding agreement with ChefSquare
and a User with respect to any Product or Voucher sold or offered by you on the
Site; and
(c) you will use the
Site in accordance with these Seller Terms and Conditions.
2. OUR RELATIONSHIP
2.1 ChefSquare
provides a Site whereby you may advertise Products and Vouchers for sale to
Users. Users may order and purchase those Products and Vouchers from you, as a
Seller. Users do not purchase any Products or Vouchers from ChefSquare directly
and ChefSquare simply acts as a limited agent for you and the User, for the
following purposes only:
(a) facilitating the
purchase of Products or Vouchers from you by Users;
(b) collecting payment
from Users for purchases which they make;
(c) paying you your
Seller Fees (as described below); and
(d) providing the
Support Services (as described below) in respect of issues arising between you
and Users, in relation to the supply of Products or Vouchers.
3. ACCOUNTS AND
APPLICATION FORMS
3.1 You agree that in
order to offer Products or Vouchers for sale on the Site, you must have an
online account with ChefSquare which is accessible via marketplace.ChefSquare.com.au
and will be established for you by ChefSquare (“Account”).
3.2 You will be
responsible for all usage of your Account and the use of your Account by others
(including your employees, officers or agents) or any unauthorised use. You
must immediately advise us if you become aware of unauthorised use. Your user
name and password for your Account are non-transferrable and must be kept
confidential. You must ensure that your registration details are true and
accurate at all times.
3.3 At the time an
Account is set up, and at such other times as required by ChefSquare, Sellers
must complete a seller application form containing the details of the Products
and/or Vouchers that will be offered for sale on the Site, and certain other
information as requested by ChefSquare from time to time on the form (“Seller
Application Form”). Once you submit a Seller Application Form to ChefSquare, we
will contact you to confirm if we accept the Seller Application Form, what
changes or additions are required to be made to the Seller Application Form
before we accept it, or if we have rejected the Seller Application Form. We may
reject a Seller Application Form at any time in our sole and absolute
discretion and prohibit you from creating an Account on the Site.
3.4 Once we accept a
Seller Application Form, we will permit you to list your Products and Vouchers
for sale to Users on the Site. If you are asked by us to complete a new Seller
Application Form, then this will override any prior form completed by you.
3.5 Either at the time
of completing a Seller Application Form or at such other time as notified to
you by ChefSquare in our sole discretion, we will confirm to you our commission
which we will deduct from all sales which you make through the Site
(“Commission”). We may also update our Commission by written notice to you at
any time. Any updated Commission will only apply to new orders of your Products
and Vouchers, but not existing orders.
4. LISTINGS
4.1 When you list a
Product or Voucher for sale on the Site, you must include all information as
required by ChefSquare about you and the relevant Product or Voucher. Such
information may include (without limitation):
(a) your name, address
and contact details;
(b) the total price
payable by the Users for the Product(s) and/or Voucher(s), including (but
subject to clause 4.2) all delivery costs and charges (“Sale Price”);
(c) the terms of your
Seller Terms (as defined below);
(d) details of any
warranty applicable to a Product and/or Voucher; and
(e) any other relevant
information requested by ChefSquare or required in order to accurately or
legally represent and describe the Products and/or Vouchers.
4.2 If at the time of
sale of a Product, the Seller is unable to determine the delivery charges to
the User or provide an accurate estimate of the delivery charges (due solely to
conflicting or inaccurate information supplied by the User), then the Seller
may subsequently notify the User of new accurate delivery charges once an order
is placed but before it is dispatched (“Delivery Fee”). If the User rejects the
Delivery Fee then the sale will be cancelled and the User will receive a
refund. If the User accepts the Delivery Fee then the sale will proceed, and
the Sale Price will be deemed to include the Delivery Fee.
4.3 ChefSquare relies
on information provided to it by each Seller in connection with the Products
and Vouchers, and each Seller warrants that any information provided by it is
accurate, current, complete, correct and complies with all applicable laws.
4.4 ChefSquare will
not be liable for any mistake or misrepresentation made by you in connection
with the Products and/or Vouchers or contained in a Seller Application Form,
and you indemnify ChefSquare for and against any loss, cost (including legal
fees on a full indemnity basis), damage, expense, or claim (including for
negligence) suffered or incurred by ChefSquare in connection with your
misrepresentation, mistake, infringement of any person’s rights (including in
respect of intellectual property rights), or breach of law in connection with
the sale of the Products and/or Vouchers.
4.5 You agree that ChefSquare
may:
(a) suspend, terminate
and/or close your Account at any time;
(b) refuse to accept a
Seller Application Form; or
(c) remove any Product
or Voucher listing from the Site,
for any reason in ChefSquare’s
sole and absolute discretion, with or without notice to you.
4.6 Upon terminating
and/or closing your Account, or during any period of suspension, you will not
be permitted to use any features or functionality of the Site which is reserved
for registered Sellers or offer your Products/Vouchers for sale to Users on the
Site.
5. SELLER TERMS
5.1 You must specify
the complete terms of the sale of your Products or Vouchers (“Seller Terms”) on
your Seller profile page or on the listing page for each of the Products and/or
Vouchers that you offer for sale on the Site. Your Seller Terms are deemed to
include the following minimum terms of supply:
(a) all terms and
warranties implied by the Competition and Consumer Act 2010 (Cth), Australian
Consumer Law, applicable fair-trading legislation, applicable sale of goods
legislation, and all other terms implied by law which are not capable of
exclusion;
(b) supply of the
Products and/or Vouchers will occur after:
(i) you have accepted
the relevant order from the User; and
(ii) ChefSquare has
received payment of the Sale Price in full from its User(s); and
(c) title in the
Products and/or Vouchers will pass to the User(s) on delivery of the Products
and/or Vouchers to them.
5.2 The Seller Terms
must be consistent with the terms of these Seller Terms and Conditions and the
User agreement entered into between ChefSquare and its Users (which may be
obtained from the Site), and include:
(a) any special
conditions, limitations, restrictions or other terms or conditions that apply
to the purchase of a Product or Voucher (including, without limitation, in
relation to how Vouchers are redeemed by Users);
(b) the method of
delivery of the Products and/or Vouchers;
(c) subject to clause
4.2, details of any delivery charges or how these will be notified to Users;
and
(d) the Seller’s
refunds, returns and exchanges policies and procedures (which are at all times
subject to clauses 5.1(a), 6.13 and 6.14).
5.3 ChefSquare is not
a party to the Seller Terms and ChefSquare is not responsible for either
party’s performance of their obligations under that agreement. ChefSquare may,
however, exercise any of the Seller’s rights arising under the Seller Terms for
the benefit of ChefSquare and/or the relevant Seller.
5.4 You agree to
release and forever discharge ChefSquare from any and all claims, actions,
demands or proceedings, which you may make, institute or claim, in relation to:
(a) the Seller Terms,
and all matters relating to the Seller Terms;
(b) any act or
omission of any User;
(c) any Products or
Vouchers supplied by you under the Seller Terms; and
(d) the performance of
the Seller Terms, or failure to perform any obligation under the Seller Terms,
by you or a User.
5.5 You otherwise
agree that any Seller Terms entered into via the Site or otherwise in respect
of Products or Vouchers must not conflict with either your obligations or the
User’s obligations to ChefSquare (and these Seller Terms and Conditions will
apply to the extent of any inconsistency with the Seller Terms).
6. ORDERS AND PAYMENT
6.1 When an order for
a Product or Voucher by a User is accepted by a Seller via the Site, the User
and the Seller will at that time form a legally binding agreement between each
other on the terms of your Seller Terms (and a reference in these Seller Terms
and Conditions to the “Seller Terms” will include the binding agreement reached
between you and the User on the basis of those terms).
6.2 A Seller must
communicate its acceptance or rejection of a User’s order promptly and in accordance
with any time frames stipulated in the SLA (as that term is defined in clause
8.1(b) of these Seller Terms and Conditions). If you reject an order, then the
Sale Price paid by the User in respect of that order will be refunded to them.
6.3 The User will
select Products or Vouchers they wish to purchase via the Site, which may
include orders from multiple Sellers. When the User commits to purchase those
Products or Vouchers, it will make payment of the total amount to ChefSquare
(Total Purchase Amount). The Total Purchase Amount shall include all Sale
Prices of all Products or Vouchers purchased at that time by the User,
including those purchased from the Seller. You agree that the Total Purchase
Amount, once paid to ChefSquare, is the property of ChefSquare, and that you
have no claim to the Total Purchase Amount (or any part of it).
6.4 Payment of the
Total Purchase Amount will be made by Users directly to ChefSquare, and not to
any Seller. Payments will be made:
(a) via third-party
payment platform(s) (including, without limitation, PayPal, eWay and ZipPay) or
any other means of payment provided by ChefSquare through the Site from time to
time; and
(b) subject to
acceptance of, and in accordance with, any credit account terms and conditions
or terms and conditions of use of a third-party payment platform or services
provider or the Seller.
6.5 Subject to clause
4.2, the Seller must not request any payment from the User in addition to the
Sale Price or through any means other than as described above without ChefSquare’s
written prior consent.
6.6 ChefSquare will
not access or retain any record or copy of a User’s credit card or payment
information (other than details of the third party payment platform and
confirmation that payment has occurred) under any circumstances and ChefSquare
will not be liable for any loss, cost, damage, expense, or claim (including for
negligence) suffered or incurred by any person in connection with use of a
third-party payment platform or service.
6.7 The Seller Fee (as
defined below) will accrue to the Seller in respect of a User’s order only when
the Seller, via their Account, enters a valid delivery tracking code in
relation to the order to indicate that the Products or Vouchers ordered by a
User have been dispatched.
6.8 The “Seller Fee”
for each sale of a Product or Voucher, is the applicable Sale Price less:
(a) ChefSquare’s
Commission;
(b) any transaction
fee payable to ChefSquare as described in a Seller Application Form or that ChefSquare
has advised you in its sole discretion; and
(c) any applicable
third-party fees or charges as notified to a Seller by ChefSquare in writing
from time to time (collectively, the “Charges”).
6.9 ChefSquare will
pay the Seller Fee to the Seller no more than 14 days after the Seller Fee
accrues to the Seller in accordance with clause 6.7 and the total amount
payable to the Seller will be all amounts of the accrued Seller Fee, less:
(a) refunds paid or
payable by ChefSquare on behalf of a Seller;
(b) refund
administration fees payable to ChefSquare as described in a Seller Application
Form or that ChefSquare has advised you in its sole discretion
(c) credit card charge
backs or amounts declined by a payment provider to ChefSquare in relation to a
sale of a Seller’s Products or Vouchers;
(d) sales of Products
or Vouchers which a Seller has indicated as being dispatched (thereby
triggering an accrual of the Seller Fee under clause 6.7), but which in fact
have not been dispatched;
(e) any amount which ChefSquare
reasonably considers that a Seller may owe to ChefSquare after the Seller Fee
is paid to the Seller; and
(f) any other amount
which a Seller owes to ChefSquare under these Seller Terms and Conditions or on
any other account whatsoever.
6.10 ChefSquare can
issue recipient created tax invoices (“RCTI”) to the Seller in respect to the
sale of Products and/or Vouchers on the Site. The RCTI will be subject to the
RCTI agreement contained in the RCTI.
6.11 ChefSquare may
modify the Charges which apply at any time by notice to the Seller. If the
Seller does not wish to accept the modified Charges, the Seller’s only recourse
or remedy is to remove the Product(s) and/or Voucher(s) from the Site and/or
cancel its Account (but any Products or Vouchers already sold prior to
modification of the Charges will not be affected).
6.12 To receive
remittance of the Seller Fee in accordance with this clause, the Seller must
provide accurate and current account information in the format and via the
means requested by ChefSquare or a third-party payment platform or service
provider from time to time.
6.13 The Seller is
solely responsible for updating its account information as required and for
providing a valid delivery tracking code for each order. ChefSquare will not be
liable for any loss, cost, damage, or claim (including for negligence) suffered
or incurred by the Seller in connection with a failure to receive or delay in
receiving payment (including, but not limited to, a failure caused by the
supply of inaccurate account information or an invalid delivery tracking code).
6.14 ChefSquare may
require that the Seller pays a refund of the full Sale Price, or part thereof,
to a User where:
(a) these Seller Terms
and Conditions specify that a refund must be paid;
(b) ChefSquare’s
agreements with its payment providers require a refund to be paid;
(c) ChefSquare
considers that a refund is required to be provided by law;
(d) you have accepted
an order but are unable to fulfil the order within a reasonable period after it
is placed;
(e) the User has
pursued or obtained a chargeback against ChefSquare from its credit card
provider;
(f) ChefSquare
considers that the Seller has breached the Seller Terms; or
(g) ChefSquare
considers that the Seller has breached the SLA.
6.15 ChefSquare’s
determination of whether a refund is payable is absolute and final, and will
not be disputed by a Seller.
6.16 A refund may be
paid:
(a) by ChefSquare on
behalf of the Seller, and then by the Seller reimbursing ChefSquare for the
same amount, or by ChefSquare (in its sole discretion), deducting that amount
from any subsequent Seller Fees; or
(b) with ChefSquare’s
prior consent, by the Seller directly to the User.
7. LICENCE AND
RESTRICTIONS ON USE
7.1 ChefSquare grants
you, as a Seller, a limited, non-exclusive, non-transferable, revocable,
royalty-free licence to use the Site in accordance with these Seller Terms and
Conditions subject to the restrictions set out at clauses 7.2 and 7.3, and
compliance with the Seller obligations at clause 8.
7.2 Sellers agree not
to:
(a) interrupt or
attempt to interrupt the operation of the Site in any way, or use the Site in a
manner that adversely affects the availability of its resources to other
Sellers or Users;
(b) use the Site for
any illegal purpose or in any manner that is inconsistent with these Seller
Terms and Conditions;
(c) modify, copy,
distribute, transmit, display, perform, reproduce, publish, license, create
derivative works from or offer for sale any information contained on, or
obtained from the Site;
(d) supply any content
that: (i ) would cause you or ChefSquare to breach any law, regulation, rule,
code or legal obligations, (ii) is or could reasonably be considered to be
obscene, inappropriate, defamatory, disparaging, indecent, seditious,
offensive, pornographic, threatening, abusive, liable to incite racial hatred,
discriminatory, blasphemous, in breach of confidence or in breach of privacy,
or (iii) that could infringe any person’s rights, including their intellectual
property rights.
(e) contact Users or
encourage Users to contact You outside the official ChefSquare communication
channels.
(f) Supply Users with
your direct contact details including, but not limited to, telephone numbers,
email addresses and web addresses.
(g) facilitate or
attempt to facilitate purchases of Products or Vouchers with Users off Site.
7.3 By using the Site,
you acknowledge and agree that:
(a) ChefSquare has the
absolute right to change, suspend or remove any Product and/or Voucher offer or
other information on the Site at any time;
(b) you will only
offer Products or Vouchers for sale for which you have sufficient stock to
fulfil orders;
(c) you will advise
Users when Products and/or Vouchers for which an order has been made have
become unavailable and, in such circumstances, advise ChefSquare such that we
can provide a refund to the User if requested;
(d) from time to time,
the Site may be unavailable for maintenance and/or updates, or due to
unexpected technical issues;
(e) ChefSquare has
provided no uptime guarantees in relation to the Site; and
(f) ChefSquare does
not guarantee that you will sell any minimum amount of Products and/or Vouchers
to Users via the Site.
8. SELLER OBLIGATIONS
8.1 The Seller agrees,
represents and warrants that:
(a) Products and/or
Vouchers will be supplied at the Sale Price on the terms and conditions of the
Seller Terms;
(b) at all times
during the term of these Seller Terms and Conditions, it will meet or exceed
the obligations and service level performance criteria contained in the Service
Level Agreement, a copy of which may be obtained here (“SLA”). The Seller agrees that
at the same time the Seller enters into these Seller Terms and Conditions, it
will also become bound by the SLA. The SLA may be amended at any time by ChefSquare
by written notice to the Seller. If the Seller does not agree to the amended
SLA then the Seller’s sole remedy is to cease listing Products or Vouchers on
the Site and to terminate the Seller’s Account;
(c) Products and/or
Vouchers and the terms of sale relating to a Product and/or Voucher as
contained in the Seller Terms comply with all applicable laws, regulations and
codes;
(d) the conditions,
warranties, guarantees and representations given by the Seller with respect to
a Product and/or Voucher comply with the Competition and Consumer Act 2010, and
all other consumer protection laws;
(e) the Seller will
comply with the Competition and Consumer Act 2010,all other consumer protection
laws and all other applicable laws;
(f) any descriptions
of a Product and/or Voucher are true and not misleading and the Product and/or
Voucher is fully and correctly described, and will be provided to the User on
the same basis as advertised;
(g) a Product and/or
Voucher complies with any relevant safety standards and no interim or permanent
ban has been made with respect to a Product and/or Voucher, and there is no
product recall in effect in relation to any Product or Voucher;
(h) a Product and/or
Voucher does not infringe the intellectual property rights of any person;
(i) the Seller has
authority and the legal right to sell a Product and/or Voucher in the
Australian market and the Seller will furnish such proof at the request of ChefSquare;
(j) all conditions of
availability or eligibility for purchase of a Product or Voucher are stated in
the Seller Terms;
(k) it will not
provide ChefSquare with any false delivery tracking codes or enter any such
codes into the Site;
(l) it will not use
the Site to merely contact Users but otherwise sell its Products or Vouchers to
such Users independently, outside of the Site;
(m) it will provide ChefSquare
with all the necessary information in relation to the sale of a Product and/or
Voucher, including but not limited to, shipping tracking/confirmation and
Voucher redemption details;
(n) it is responsible
for the delivery and supply of the Products and Vouchers to Users in accordance
with the terms of the Seller Terms; and
(o) it will provide a
resolution to ChefSquare within the timeframe(s) set out in the SLA in relation
to User enquiries or complaints.
(p) It will provide
Users with Proof of Transaction for all orders as required pursuant to Section
100 of Australian Consumer Law.
9. INDEMNIFICATION
9.1 Sellers agree to
defend, indemnify and hold harmless ChefSquare, its related bodies corporate
and their respective directors, officers, employees and agents from and against
all loss, cost, expense, damage, claims, demands, suits, actions or proceedings
(including legal costs and expenses) arising out of:
(a) the wrongful use
of the Site by the Seller (or caused or authorised by the Seller);
(b) breach of these
Seller Terms and Conditions or any law by the Seller;
(c) breach of any
terms and conditions of ChefSquare’s payment providers which are caused by the
Seller;
(d) breach of the
Seller Terms in respect of a Product or Voucher; or
(e) any actions,
claims, demands, complaints or proceedings made against ChefSquare by a User or
other third party which arises due to any act, omission or negligence of the
Seller.
10. LIABILITY
10.1 To the maximum
extent permitted by law, ChefSquare provides the Site on an “as is” basis and
disclaims and excludes any warranty, guarantee, or representation in connection
with the Site or any Products and/or Vouchers offered for sale on the Site,
including (but not limited to) a representation that:
(a) a Product and/or
Voucher on the Site is available for purchase by a User;
(b) ChefSquare
endorses or recommends a Product and/or Voucher on the Site;
(c) ChefSquare
endorses or recommends a Seller or User on the Site;
(d) the Site is free
from defects or disruption or will be continuously available or accessible; or
(e) the Site is
suitable or fit for use for any purpose or is of merchantable quality, or does
not infringe any relevant law, rule or regulation or any other right of a third
party.
10.2 Subject to clause
10.3, ChefSquare excludes all liability for any loss, cost, damage, claim, or
expense (including for negligence and indirect, consequential, special, or
punitive loss or damages) suffered or incurred by a Seller, a User or any third
party in connection with these Seller Terms and Conditions, the Site, or the
Seller Terms. For the avoidance of doubt, ChefSquare is not liable for any
acts, errors, omissions, representations, breaches (including of warranties) or
negligence of any Seller or User.
10.3 Nothing in these
Seller Terms and Conditions is intended to exclude or modify, or attempt to
exclude or modify, any warranty or guarantee that cannot be lawfully limited,
excluded or modified under the Competition and Consumer Act 2010 (Cth) or under
the Australian Consumer Law or any other relevant law. If warranties or
guarantees are implied by law in connection with these Seller Terms and
Conditions (or the Site) then, to the maximum extent possible, ChefSquare
limits its liability in respect of any claim under that law to, at ChefSquare’s
election:
(a) in the case of
goods, any one or more of the following:
(i) the replacement of
the goods or the supply of equivalent goods;
(ii) the repair of the
goods;
(iii) the payment of
the cost of replacing the goods or of acquiring equivalent goods; or
(iv) the payment of
the cost of having the goods repaired; and
(b) in the case of
services:
(i) the supplying of
the services again; or
(ii) the payment of
the cost of having the services supplied again.
10.4 Where ChefSquare’s
liability cannot be excluded in accordance with clauses 10.1 and 10.2, Sellers
agree that (to the maximum extent permitted by law) such liability is limited,
in aggregate, to payment in an amount equal to the Seller Fee payable by ChefSquare
in respect of the sale of any relevant Product or Voucher.
11. IMPLIED
OBLIGATIONS
11.1 Notwithstanding
clause 10, for Australian consumers, the Seller’s Products and Vouchers, and
goods and services provided by ChefSquare hereunder, come with guarantees that
cannot be excluded under the Australian Consumer Law. If you are an Australian
consumer, you may be entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
may also be entitled to have the Products and Vouchers, or ChefSquare’s goods
and services, repaired or replaced if they fail to be of acceptable quality and
the failure does not amount to a major failure. For more information about
these rights please go to www.accc.gov.au.
12. TERMINATION
12.1 Notwithstanding ChefSquare’s
right to terminate or suspend your Account at any time in its absolute
discretion, or remove any Product or Voucher listing from the Site in
accordance with clause 4.5, ChefSquare may terminate these Seller Terms and
Conditions immediately at its sole discretion, with or without notice to you:
(a) at any time prior
to the commencement of you listing a Product or Voucher on the Site;
(b) if a Seller fails
to comply with its obligations set out in the SLA; or
(c) if in its
reasonable opinion the promotion of a Product and/or Voucher on the Site or
association with the Seller is likely to impair the goodwill or reputation of ChefSquare
or its business, or is otherwise prejudicial to ChefSquare, or may place ChefSquare
in breach of any law or obligation it owes a third party.
12.2 Subject to your
compliance with all obligations arising under these Seller Terms and Conditions
and the Seller Terms in relation to orders already made, you may terminate
these Seller Terms and Conditions at any time on 30 days written notice to ChefSquare.
12.3 On termination of
these Seller Terms and Conditions:
(a) unless otherwise
instructed by ChefSquare, you will continue to supply all orders for Products
and Vouchers which were placed by Users prior to termination;
(b) ChefSquare will
delete your Account and all of your Product and Voucher listings from the Site,
as well as your Seller profile page; and
(c) ChefSquare will,
in accordance with clause 6.9, pay you the unpaid balance of all accrued Seller
Fees.
12.4 Clauses 6.13,
6.14, 6.15, 8.1(d), 8.1(e), 9, 10, 16, 17, 22 shall survive the termination of
these Seller Terms and Conditions.
13. NON SOLICITATION
13.1 You agree that,
during the time you are a Seller selling Products and/or Vouchers on the Site,
and for the periods of time set out clause 13.2 following termination of these
Seller Terms and Conditions for any reason, you will not solicit the employment
of, employ, accept business from, or independently contract with any officer,
employee, subcontractor or consultant of ChefSquare.
13.2 The periods of
time to which clause 13.1 applies will be:
(a) two (2) years;
(b) twelve (12)
months;
(c) six (6) months.
13.3 Your obligations
arising under clause 13.1, when combined separately with each period of time in
clause 13.2 , constitutes a separate and distinct obligation. If any such
obligation is unenforceable, then that obligation will severed from these Seller
Terms and Conditions without affecting the enforceability of the remaining
obligations.
13.4 You agree that if
you breach clause 13.1 in respect of an employee, subcontractor or consultant
of ChefSquare, that you will pay ChefSquare, as liquidated damages, an amount
equal to 50% of the annual salary, or annual payments (as applicable), which
have been made by ChefSquare to the relevant employee, subcontractor or
consultant measured to the date of your relevant breach. You acknowledge that
the forgoing payment represents a true and fair estimate of the loss which ChefSquare
will suffer or incur as a result of having to replace the relevant person with
a new employee, subcontractor or consultant (as applicable).
14. EMAIL POLICY
14.1 You confirm that,
by using the Site, you agree to receive emails from ChefSquare in relation to
the purchase, return of or other dealings in relation to Products or Vouchers,
and for receiving information on offers (including via the ChefSquare
newsletter). You may however opt out of the ChefSquare newsletter at any time
via the unsubscribe functionality contained therein.
15. USE OF THE SITE
OUTSIDE AUSTRALIA
ChefSquare does not
represent that the contents of the Site are appropriate or available for use in
countries outside Australia. If Sellers choose to access the Site from outside
Australia, Sellers are responsible for compliance with foreign and local laws.
16. PRIVACY
Where personal
information is provided to ChefSquare, the Privacy Policy of ChefSquare will
govern how ChefSquare uses or discloses that information. The Privacy Policy of
ChefSquare can be found here http://www.ChefSquare.com.au/info/privacypolicy.
You agree that ChefSquare may use your personal information in accordance with
its Privacy Policy.
17. INTELLECTUAL
PROPERTY
17.1 Everything on the
Site and all intellectual property rights therein is either owned by us or is
licensed to us. Nothing in these Seller Terms and Conditions affects the
ownership of any intellectual property rights owned or licensed by a Seller, a
User, ChefSquare, or any other person.
17.2 Unless expressly
authorised under these Seller Terms and Conditions or otherwise in writing by ChefSquare,
you cannot reproduce, adapt, modify, display, perform, distribute, decompile,
disassemble or reverse engineer any material (or part thereof) from the Site
(including logos, trademarks, brand features and source code) that is the
intellectual property of ChefSquare or intellectual property that ChefSquare
has permission to use.
17.3 In the event that
you post or submit any content to or via the Site or otherwise provide ChefSquare
with content by any means, you automatically grant ChefSquare an irrevocable
and royalty free global license to use, copy, display or distribute that
content. This may include public display of the content on the Site or using
ideas or suggestions provided by Sellers to improve the Site, the Products
and/or Vouchers offered on the Site, or related services which ChefSquare
offers.
17.4 We may edit,
modify, delete, remove, or take down any content which we believe (in our sole
discretion) is in breach of these Seller Terms and Conditions or any law or
third party rights without notice to you and without incurring any liability.
17.5 You warrant and
represent to us that you have and will procure all necessary right, title,
consent, and authority to use and provide any content you supply to us, and
that use of the content in accordance these Seller Terms and Conditions will
not breach any relevant law or the rights of any person (including rights of
attribution or integrity or against false attribution), and indemnify ChefSquare
from and against any loss, cost, damage, or claim suffered or incurred by ChefSquare
in connection with your breach or misrepresentation in respect of this clause
17.
18. SUPPORT SERVICES
18.1 Sellers
acknowledge that ChefSquare is appointed by them to assist them with dealing
with User queries generally in relation to Products, Vouchers, the Site, or any
other matter relating to these Seller Terms and Conditions, or the Seller Terms
(the “Support Services”).
19. PROBLEMS WITH
PRODUCTS OR VOUCHERS
19.1 If a problem
arises with respect to the Products or Vouchers that you, as a Seller, offer
for sale on the Site, you are required to:
(a) liaise with
relevant Users directly at first instance; and
(b) resolve any issues
or disputes with respect to User in accordance with the requirements of the
SLA.
19.2 If you, as a
Seller, are unable to resolve an issue or dispute with a User in accordance
with the SLA, you must contact ChefSquare via your Account at marketplace.ChefSquare.com.au
or by requesting ChefSquare assistance in a Zendesk ticket. ChefSquare will use
all reasonable endeavours to assist you and the relevant User in resolving the
problem (including, without limitation, by liaising with the User on your
behalf, investigating the issues, advising on the relevant processes and
procedures for Product/Voucher returns or refunds, or sending the Products to
third parties for assessment or repair (if required)).
19.3 We note, however,
that our dispute resolution service is non-binding on Users and Sellers and is
a process whereby ChefSquare will use its reasonable efforts to help facilitate
a resolution between Users and Sellers. ChefSquare has no responsibility for:
(i) any failure of a User to participate in the dispute resolution process; or
(ii) any failure to resolve your dispute in a timely manner or to your
satisfaction.
20. RULES
20.1 ChefSquare may
from time to time publish certain rules and procedures in relation your use of
the Site or dealings between Sellers and Users (“Rules”). You agree to comply
with these Rules, including as updated or amended from time to time. If there
is any conflict between the Rules and these Seller Terms and Conditions, then
these Seller Terms and Conditions will prevail.
21. GST
21.1 Interpretation
Unless otherwise
stated or defined in this Seller Terms and Conditions, words in this clause 21
have the same meaning as in the A New Tax System (Goods and Services Tax) Act
1999 (Cth) (“Act”)
21.2 Subdivision 153-B
intermediary arrangement
(a) Where the Seller
makes a supply of Products or Vouchers through the online marketplace to Users,
that supply will be an arrangement for the purposes of Subdivision 153-B of the
Act and the provisions of that Subdivision will apply. The Seller and ChefSquare
will make a genuine and continuing effort to facilitate the application of
Subdivision 153-B of the Act to any such supply.
(b) ChefSquare will,
on behalf of the Seller, do the following:
(i) make the supply of
Products and Vouchers to the User; and
(ii) facilitate the
supply to the User (including by issuing invoices relating to, or receiving
consideration for, such supplies).
(c) For the purposes
of this sub-clause 21.2:
(i) ChefSquare will be
treated as making the supply of Products and Vouchers to the User;
(ii) the Seller will
be treated as making corresponding supply of Products and Vouchers to ChefSquare;
(iii) both ChefSquare
and the Seller warrant that they are registered for GST purposes. The Seller
warrants that they will notify ChefSquare within 2 business days if it ceases
to be registered for GST;
(iv) ChefSquare will
issue to the User tax invoices and adjustment notesrelating to the supply of
Products or Vouchers; and
(v) the Seller will
not issue to the User any tax invoices and adjustment notes relating to the
supply of Products and Vouchers;and
(vi) Clause 21.2
ceases to have effect if ChefSquare or the Seller ceases to be registered for
GST and shall terminate from the effective date of the cancellation of the
registration.
22. MISCELLANEOUS
22.1 These Seller
Terms and Conditions, when read together with each Seller Application Form
agreed between the parties and the SLA, constitutes the entire agreement
between the parties with respect to its subject matter. No waiver by either
party of any breach or default hereunder is a waiver of any preceding or
subsequent breach or default. The section headings used herein are for
convenience only and shall be of no legal force or effect. If any provision of
these Seller Terms and Conditions is held to be invalid by a court of competent
jurisdiction, such invalidity shall not affect the enforceability of any other
provisions contained in these Seller Terms and Conditions and the remaining
portion of these Seller Terms and Conditions shall continue in full force and
effect. The failure of either party to exercise any of its rights under these
Seller Terms and Conditions shall not be deemed a waiver or forfeiture of such
rights or any other rights provided hereunder.
22.2 These Seller
Terms and Conditions are governed by and in accordance with the laws of the
State of Victoria (exclusive of its rules regarding conflicts of laws). The
Seller and ChefSquare irrevocably submit to the jurisdiction of the Courts of
the State of Victoria and their Courts of Appeal in relation to these Seller
Terms and Conditions.
22.3 Sellers agree and
acknowledge that, in the event that there is a change in control in, merger
with or sale of ChefSquare or its business to a third party, ChefSquare can
disclose personal information or data collected from Sellers to the third party
without giving any notice to Sellers. ChefSquare is also entitled to assign and
novate the benefits of any agreements it has with Sellers to the third party,
without notice to the Seller.